40%Higher candidate response rate
3 yearsUsing recruitChamp
The challenge
- Delays in candidate communication slowed the recruitment cycle.
- Recruiters switched platforms to reach candidates.
The solution
recruitChamp delivered a tailored implementation on Salesforce, built around MainStream's workflows.
01
SMS and WhatsApp channels
Real-time updates on candidate-preferred channels.
02
Stage-based automation
Messages at shortlisting, scheduling and offer.
03
Personalized messaging
Consistent communication without switching tools.
04
Seamless migration
Proprietary data and key legacy features carried over.
The results
With recruitChamp in place, MainStream achieved:
- 40% higher candidate response rate
- 3 years using recruitChamp
The RecruitChamp team has shown exceptional dedication in tailoring the platform to our unique requirements. With the support of their skilled migration team, we successfully transferred the majority of our proprietary data, and Salesforce flexibility let us bring all our communication channels under one platform.
